Plantronics IP40 Internet Protocol based Headset Platform
(Model # 38574-01)
Product Brochure (pdf)
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IP40 Internet Protocol based Headset Platform plugs directly into the Ethernet, so agents do not need an IP desk phone or softphone to place and receive calls.
38574-01 Features:
- Cost Savings: Eliminates superfluous equipment such as IP phones or the need for expensive PC upgrades to support softphones
- Reliable Audio: Allows Plantronics headsets to be directly connected to the Ethernet and provide an ‘always on’ media path for contact center agents
- Beyond Soft Phones: Addresses the inconsistent performance of PC soft phone technology
- Effortless Call Controls: Works with the leading contact center applications and provides frequently used call controls, such as answer/end, hold and mute, right on the IP40 device
- Answer (auto answer or manual answer option)
- Mute (button)
- Hold (invoked on disconnect of headset)
- Message waiting indication (flashing LED when message waiting)
- Outbound call (to preconfigured number)
- Hang up (if allowed configurable option)
- Answer key with integrated LED (green, red, amber)
- Mute key with integrated LED (red)
- Volume up and volume down keys
- Supports all plantronics headsets
- Less desktop clutter
- Smaller footprint
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