Avaya Callmaster V Agent Voice Terminal (Refurbished) |
| (Model # 3179-50G) Note: Picture may not represent the actual product. We are continuously working on improving our website and reserve the right to change specifications, availability, and pricing without prior notice. Supports a full compliment of call center features and capabilities. One of the tools Avaya/Lucent offers to enable your agents to be more productive and better able to control their time and work environment.
Features:
- 16 programmable call appearance/feature buttons
- 2 line x 24 character LCD can show time, date, Direct Number Identification Service (DNIS), Automatic Number Identification (ANI), VuStats and more
- 4 "soft keys" for menu functions
- 4 "navigator keys" for Menu, Next, Previous and Exit
- Fixed feature buttons for Conference, Transfer, Hold, Redial, Speaker and Mute
- Compact design, based on the Avaya/Lucent 6400 Series terminals
- Dual headset jacks for supervision or training
- Supports work at home agents; meets FCC Class B requirements for home use and compatible with the Definity Extender System
- 1-way speakerphone operation
- Choice of 8 personalized ringing patterns
- Front panel volume control for ringer and listening levels
- Full alphabet keypad with "Q" on the 7 key and "Z" on the 9 key for faster access to your corporate directory
- Connects to outboard call recorder via built-in Recorder Interface Module (RIM)
Requirements:
- Avaya/Lucent IP600
- Definity Enterprise Communications Server (ECS), Definity One or Definity ProLogix Release 6.1 or higher with digital port connections
- 2 wire TN2181 or 2 wire TN2224 circuit card
- Requires an Avaya/Lucent or Plantronics approved headset, which plugs into 4-pin modular jack; no adapter required
- Handset optional, must be ordered separately
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