Lucent Callmaster IV Digital Voice Terminal

(Model # 3179-40)
Lucent Callmaster IV Digital Voice Terminal
Lucent

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  • $101.25

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Definity call center station for use with headset. Integrates beautifully into 2-wire or 4-wire environments. The Recorder Interface Module (RIM)--so often an extra cost option--is built right in. The Callmaster IV complies with FCC Class B, so that when used with a Definity Extender, agents can work from the comfort of theit own homes.
Features:
  • Built-in Recorder Interface Module (RIM) enables conversations to be recorded
  • Supports telecommuting agents with FCC Part B approval for home use; works with Definity Extender
  • Dual headset jacks accommodate left and right handed agents as well as aid in training
  • Pick up and release calls with a touch of a button
  • Optional zip-tone operation (for rapid sequence calling)
  • Programmable LCD can show time, date, Direct Number Identification Service (DNIS), Automatic Number Identification (ANI), VuStats and more
  • Supertwist technology makes the LCD far more visible than conventional LCDs
  • 2 line x 40 character LCD shows ample information
  • Display scrolling to access even more information
  • Timer function show elapsed time on call in progress or any other operation
  • 6 call appearance buttons
  • 15 programmable feature buttons
  • Log-in and release buttons
  • Conference, hold, drop and transfer buttons
  • Mute button
  • Personalized ring
  • Separate up/down volume buttons
Requirements:
  • Definity Enterprise Communications Server (ECS), System 75 (R1V3 or higher) or System 85 (R2V3 or higher) digital port connection
  • 2 wire TN2181 circuit card (63841)
  • 4 wire TN754C circuit card (63114)
  • Carbon compatible headsets
  • Call Center software
  • Modular-to-PJ327 adapter for headsets/handsets
  • Handset kit is optional and ordered separately
SKU Color Condition
3179-40B-R Black Refurbished
3179-40W-R White Refurbished