The Amanda Company Portal Complete 0-port Platform comes as a turnkey system with MS Windows XP and the Portal Complete software pre-loaded and tested. Simply pick the voice board type you wish to use, or HMP licenses for VoIP, and the number of ports and add them to your order for your particular installation. Or, reuse previously used boards from a previous system as an economical way of upgrading into Amanda Portal.

Features:

• Speech recognition: allows callers to choose the correct person or department by simply speaking the name
• Open database connectivity
• Automatic call distribution
• Unified messaging: brings control of all types of messages, voice, email, and fax, to the desktop
• Text to speech: receive email messages from any telephone
• Voice over IP: eliminates toll charges between offices by sending calls through the data network
• Integrated FAX
• Direct digital integration
• Interactive voice response (IVR):use the dial pad to interact with data bases and retrieve information, pay bills, enquirer about shipping, etc.
• Predictive dialing
• Find me / Follow me: portal will call multiple numbers to try and connect the call
• Networking
• Call monitoring and recording
• Web interfacing features
• Customization: portal can be customized for almost any application or combination of the above applications, depending on customer requirements