"Dusty Hill assisted me promptly and in a generous spirit with my difficulties registering a new EnGenius Freestyl2 handset. He confirmed with EnGenius the way I should go about it, and he got back to me with the instructions. I appreciate the excellent service."
"Hello, Thank you for prompt and courteous Customer Service I will definitely consider you if I need to purchase additional products.
"Thank you Pat for your letter, you do a great marketing job and provide outstanding client service.
"Concerning Order # 77xxxx. I have rec'd the entire order [3 packages] , all was in good order. Thank you. this was an enjoyable experience I will be back!!"
"Subject: Customer Feedback
RE; Order # 765xxx
Just a note to say that Grace Agcaoili provided quick and exceptional support when an item I ordered arrived damaged. It's not always as simple as she made it, so when I encounter service like that, I am appreciative. Great job!
Paul S. - Director of Education and Media Services"
Thank you for your help in figuring out which phone will work with my existing Panasonic phone system. I have spent the morning trying to find information from several on-line retailers and Panasonic. The call centers are obviously not in the U.S. and they do not have the correct information… Panasonic could not give me the info either. It was very frustrating! You knew what I needed and gave me other options...
I am looking forward to getting the right components for my system and will call you first for our future phone system needs!
P.S. Please feel free to pass this email on to your supervisor!"
Just a line to thank you for processing my telephone order last month.
The red Cortelco was deliver to New York in time for my friends to
bring it to London for me.
It looks great on my kitchen wall and with a little jiggling with the
connections it works fine on the UK network.
John R. - London, England"
"Dear Angela and Order Processing Team. We received 2 of Conference phone Today!! We really appreciate it! It was very quick delivery to here, Japan.
We love using TWAcomm.com and we would like to keep good business relationship with you.
SRF-JRMC C100CI Admin"
I just wanted to take a moment to say thanks for your courteous and efficient help with my order. Rarely order online and glad to get great customer service!
"To: Grace Agcaoili
Subject: Re: Order #: 747xxx
Thank you very much for the quick and courteous resolution. This is exactly why I order from your company, solid products and excellent service!
Chatfield State Park"
Just wanted to say thank you for quick shipping for the Vidicode OCTO Call Recorder unit.
It’s up and running and it all went seamlessly.
"Thank you, Ed. I appreciate your services.
Athens-Clarke County Police Department
3035 Lexington Road
Property Purchasing Tech
Phone: 706-613-xxxx Ext 255
"wanted to let you know I am extremely happy with my recently purchased speaker mic (Model # SPM-2100LM). It's heavy duty, well built and the sound is great. I couldn't be happier. I appreciate the fast shipping and my overall experience. I shopped and shopped online for a durable rugged speaker mic, and I knew when I found yours that it was the one!! Excellent service! Thanks you guys for the great product and great experience!"
"Subject: RE: Pryme Radio Throat Mic
Good Morning Dusty,
I would like to thank you for the time, patience and expert knowledge you gave me yesterday when I was desperately trying to find assistance purchasing a new throat mic. I literally spent hours talking to sales associates and “product experts” who were of no assistance. It is humorous now, but many of the “product experts” I spoke to either had never heard of a throat mic or thought it was associated with an iPod. It was like a breath of fresh air when you started asking for pertinent info about my Motorola radio so I could order a throat mic that would plug into my radio. (some “experts” had no idea throat mikes came in one and two plug models). Thank you for consulting with Pryme about the hockey puck mic spring as this is one of the critical parts of the system that must work correctly and stay in place through some rough handling.
I also want to thank you for sending me the internet link to TWAComm which allowed me to order the exact mic we discussed. I placed the order earlier this AM, your website said it was In Stock so I will probably receive it sometime next week. I ordered the system with the regular connection based on our conversation and my needs. Now I can rest easy knowing when I open the box from TWAComm it will have the exact throat mic we decided would fill my needs.
If I have any questions or need any additional tactical radio equipment I will be sure to call TWAComm and ask for you. Thank you again for your assistance & have a good day.
"Subject: Power Supply received
arrived at 10:30
Was ice cold
let warm up for ½ hr
Put in and my phone systems is up and running
Was a good experience
so tks again
"Thank You for your prompt service! I have part in hand, outstanding service. T.J. B."
Thanks for processing our order.
We have always enjoyed dealing with your company.
Have a great day!
"Just recieved my order and were very happy with it! Thank you for an excellent product and fast shipping. TWAcom.com is on my favorites list. See you in the near future.
Have a good day!
- Karen G.""
Thank you for your reply and phone call. I called and talked to Ken at Pryme. I told him the symptoms, the headset and the radio I'm using the adapter with and he said they have had very good luck with all three. He seems to think that I may have a faulty one and wants me to send it back to them at Pryme, so they can check it out. I will send it back tomorrow, Tuesday. Thank you for your help! Your customer service is fantastic!!!
"You guys have been very helpful and fast every time I've called sales with a product inquiry and it usually leads to a sale, so its win-win. thank you! do you have t-shirts?"