Voice Mail Features
- Answer Machine Emulation
With a DCS keyset, you can monitor messages being left in your voice mail box through the speaker of your telephone, just like screening a call on your home answer machine.
The system administrator can broadcast a message to everyone in the system.
- Call Back
Press one key and automatically call back the person who left you the message.
- Date and Time Stamp
Each message you receive will be stamped with the time and date of its arrival.
- External Notification
When you have messages in your mailbox, you are alerted at your cell phone, home phone or a pager.
- Individual Mailbox Greeting
Each mailbox has its own personalized individual greeting recorded in the your voice.
- Message Counter
Every time you access your mailbox, you are told the number of new and old messages.
- Message Scan
When you retrieve your messages, you can easily 'scan' through them. The first few seconds of each message will be played, and then it will go to the next message.
- Message Fast Forward and Rewind
Easily skip through a message if you are looking for a specific piece of information.
- Message Forward With Append
Messages can be forwarded to other mailboxes in the system with introductory remarks.
- Message Pause
You can simply pause the message at any time while listening to your messages.
- Message Retrieve
Any sent message can be canceled before the recipient has received it.
- Message Skip
When listening to new messages, you can quickly search for a specific message, and still save all the new messages as new.
- Message Undelete
Undelete will retrieve messages that have been previously deleted that day. No more losing valuable messages forever by pressing the wrong button.
- Message Waiting Light Indication
An instant indication on your keyset tells you when you have new messages. Press one button and connect with your voice mail.
- New or Old Message Selection
Access your mailbox and you can choose to listen to either new or old messages.
- Personal Mailbox Administration
Change settings for your mailbox any time you like, from any phone anywhere in the world.
- Quick Memo / Direct Messaging
It is easy to leave messages for others in the office. Access mailboxes without calling the extension first.
- Alphabetic Directory
Callers who do not know your extension number but know your name may enter the first few letters of your name and then easily be transferred.
Audiotext allows you to provide information only, without giving the option to record a message.
- Automatic After Hours Answering
The main greeting changes from the day to night greeting automatically.
- Caller ID Compatible
If you have caller ID, the SVMI-4 and SVMi-8 captures the caller ID and saves it in your voice mailbox with each message. Then you can call back the person leaving the message.
- Incoming Call Overflow
You can answer any or all lines immediately or answer only the calls that your operator does no pick up.
- Keyset Display and Soft Key
You will be able to navigate through the SVMI-4 and SVMi-8 menus using the keyset display and the soft keys below the display to respond to the prompts.
- Recordable System Prompts
You can add or record some prompts to suit your particular business.
- Synchronized Clock
The SVMI-4 and SVMi-8 clock is responsible for providing each message with a date and time stamp. Changing between day and night modes is always synchronized with the phone system.
SVMI-4 is Samsung's newest voicemail product. Built with the reliabilty and features found in larger systems, the SVMI-4 is specifically designed to function with DCS Compact and DCS 50si. With 4 ports, 32 mailboxes and a full auto attendant, the SVMI-4 brings a higher level of professionalism to your business.
The SVMI-4 comes equipped with 2 ports and capability for 16 mailboxes, and it can be easily upgraded to 4 ports and 32 mailboxes using an upgrade key. The DCS Compact supports either the 2 port SVMI-4 or the 4 port SVMI-4 card. The DCS50si supports only the SVMI-4. The SVMI-4 has no moving parts. The memory capacity is almost 5 hours, and is stored on a 64Mb Compact Flash module. The installation of the SVMI-4 is extremely simple. Extension and mailbox information is automatically downloaded upon power up, and the system will operate as soon as it is turned on. Thus making the SVMI-4 an ideal choice for any growing business.
The SVMi-8 is a self contained plug in voice mail/auto attendant card for the DCS, iDCS 500 and DCS 50si. Designed to meet the demands of the sophisticated voice mail user without sacrificing simplicity. It may act as an Auto Attendant system only, a Voice mail system only or both.
Out of the box the SVMi-8 can handle 4 calls simultaneously, and it can be easily upgraded to handle up to 8 calls simultaneously. No external line or power connections are necessary, these are accomplished directly through the phone system. The SVMi-8's modular design allows it to be expanded to add voice ports as needed. Because the SVMi-8 is able to handle up to 8 lines you'll never miss an important message again. The SVMi-8 provides full integration capabilities and features unlike any other voicemail system in the market today.
Flashmail Feature Charts
Features SVMi-4 SVMi-8 Caller ID Compatible • • Expandable • • Fax Detection and
Flexible Numbering Plan • Keyset Display and Soft Key Support • • MOH Supply • • Multiple mailbox support • Operating Mode-Oriented Call Processing • • Operating Mode Override • Proprietary Design • • Recordable System Prompts • • Schedule Table • Synchronized Clock • •
Auto Attendant Features
|Auto Attendant Routing||•||•|
|Automatic After Hours Answering||•||•|
|Announce Hold Position||•|
|Announce Hold Time||•|
|Camp On Support||•||•|
|Direct to Mailbox||•||•|
|Holidays and Special Events||•||•|
|Incoming Call Overflow||•||•|
|Interruptible Voice Prompts||•||•|
|Maximum Greeting Length||•|
|Multiple Call Handling||•||•|
|Multiple Language Support||•|
|Single Digit Call Routing||•|
|Day / Night Personal Greeting||•|
|Follow Me (Off Premises Transfer)||•|
|Hold for Busy Station||•|
|Multiple Personal Greetings (9)||•|
|Park and Overhead Page||•|
|Stored Telephone numbers||•||•|
|Weekly Availability Schedule||•|
|Auto Delete Subscribers||•|
|Back Up And Restore||•||•|
|Programming - On Site Or Remote||•||•|
|Voice Prompted Programming||•||•|