Nortel Business Communications Manager 400

Business Communications Manager 400 is an all-in-one platform providing business communication needs to small and mid-sized businesses or branch offices with 30 - 200 digital users or 90 IP telephone users. It delivers complete, integrated converged voice and data services - using traditional telephony or IP telephony, or a combination of both. Business Communications Manager 400 has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

Key Features:

Redundant power, fans and hard-drive that automatically detect failures and seamlessly switch over without any loss of service, providing security and reliablity protection.

Enhanced security features including improved password and account administration, centralized authentication, audit logging and more.

Expanded mobility features including WLAN IP mobility and multi-cell digital mobility for up to 64 users.

Session Initiated Protocol (SIP) trunk support for H.323 & SIP VoIP.

Linux operating system for better quality and improved security.

Voice enabled Wide Area Networking capabilities permit enhanced voice quality over low speed Frame Relay and PPP data links.

VoIP capabilities featuring Proactive Voice Quality Monitoring allows users to monitor and troubleshoot voice quality issues on the LAN.

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Ad-hoc conferencing support allowing up to 40 simultaneous conference participants in multiple conferences.

Simple software upgrades that require no hardware changes.

Unparalleled telephony features with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls.

Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.

Full suite of applications including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers.

Cost-effective scalability using a mix of digital and IP stations.

Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs.

IP Telephony supports powerful new e-business applications that level the playing field with larger competitors, extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges on site-to-site calls.

Universal Internet Access for all connected users and workstations, including access to corporate intranets, support for intra-site Virtual Private Networks (VPNs), and remote connectivity for mobile or home users.

Call Center Applications combine the reach of the Web with personalized agent interaction and customer support.

Wireless Solutions break the chains that tie users to their workstations, giving Call Center agents hands-on access to samples and supporting wireless scanners for efficient inventory procedures.

Hybrid Environment leverages existing investments in Meridian, Norstar and Communication Server 1000 systems, offering a future-proof migration strategy.

Unified Messaging allows users to manage all their voice, fax, and e-mail messages from a single application on their multimedia-equipped PC or laptop.

Interactive Voice Response allows businesses to offload routine transaction and customers to access pertinent information 24 hours a day, 365 days a year.

Centralized Voice Mail and Management The networking capabilities of IP telephony make centralized applications for messaging and management more cost effective than ever before. Enterprises receive the benefits of standard greetings, global administration, and a common interface across their network.

Related items:

Name	Description
Nortel BCM 400 3.6 Platform with Redundant Power Supply	The chassis comes fully equipped with a Pentium III 700-megahertz (BCM400) or a Pentium Celeron 850-megahertz (BCM200) processor, 256Mb of RAM, a 20 GB hard drive and a 350- watt power supply, all housed in a 19-inch, rack-mountable chassis. The chassis also comes equipped with integrated features like voice, data and management applications working in concert with Microsoft Windows NT Embedded operating system. The BCM has more than 150 powerful software applications preinstalled. Some applications work immediately after the system is installed, while others can be enabled and downloaded locally or remotely for implementation as business requirements evolve.
Nortel BCM LAN CTE License	These Software CTE Key Codes will give Computer Telephony Features on the (BCM) 200 and 400.
Nortel BCM 3.7 Software Upgrade	BCM 3.7 software upgrade. Upgrade your Nortel BCM200 or BCM400 from 3.5 to 3.7.
Nortel BCM VoIP Gateway	BCM VoIP Gateway Software Authorization Codes.
Nortel 4x16 LS/DS / CO ID Combo Card	Combo card provides 4 CID CO ports and 16 Digital station ports.
Nortel BCM 400 RAID Upgrade Kit	BCM 400 RAID Upgrade Kit.
Nortel BCM Fax Messaging	BCM Fax Messaging Code will provide fax messaging on the BCM 200 and 400.
Nortel BCM 400 3.6 Platform with Redundant Power Supply	BCM 3.6 on BCM 400 Platform Equipped with Redundant Power Supply.
Nortel BCM Analog Terminal Adapter	The Analog Terminal Adapter-2 (ATA-2) converts BCM digital interfaces to analog for communication with such analog devices as single line telephones, fax machines, modems and answering machines.

Recommended System Phones
Nortel Business Series Terminals

Name	Description
Business Series Terminal T7208	Supports up to 6 lines, 8 programmable memory buttons with LCD indicator.
Business Series Terminal T7316E	A Multi-line telephone that has a two-line, 16-character-per-line display menu that provides access to 24 memory buttons, 16 of which include multi-segment icons.
Business Series Terminal T7406	900 MHz digital spread spectrum frequency hopping (DSSFH), Operating full integration with Norstar and Business Communications Manager applications and features.
Business Series Terminals T7100	Single-line, one programmable memory button with 16 character LCD windows.
Business Series Terminal II-T7406	An additional cordless handset that will function with a currently existing base and cordless handset.
Business Series Terminal Audio Conferencing Unit	For conference rooms and offices; a durable, sleek, space-age design includes a keypad with an easy access feature key button.
Business Series Terminal Door Phone	Enables office personnel to talk directly with visitors prior to their entering a business.It allows two-way conversation between the Norstar phone and the Doorphone.

Nortel IP Phones

Name	Description
Nortel i2004 Internet Telephone with Power Supply	A professional-level desktop Phone which supports up to twelve user-defined line/programmable feature keys and comes standard with a large monochrome display.
Nortel i2002 Internet Telephone	A multi-line, intermediate-level, standards-based Phone with programmable line/feature keys and hands-free speakerphone.
Nortel i2007 Desktop IP Phone	Virtual Network Computing technology desktop IP Phone.
Nortel IP Phone 1110	a single-line, standard-level desktop Phone, which encompasses a sleek, cutting-edge ergonomic design.
Nortel IP Phone 1120E	a multi-line (four lines), intermediate-level desktop phone encompassing a sleek, cutting-edge ergonomic design with USB peripheral support.
Nortel IP Phone 1140E	a multi-line professional-level desktop phone encompassing a sleek, cutting-edge ergonomic design; with a USB peripheral support,Audio gateway for mobility at the desktop, and Gigabit Ethernet ports for LAN and PC's.
Nortel IP Audio Conference Phone 2033	A full duplex, handsfree conference phone for the desktop.
Nortel IP Audio Conference Phone 2033 with Extension Microphones	A full duplex, handsfree conference phone for the desktop, with two extension microphones.