If your business has important needs in manufacturing such as reducing time to market, expanding to and be available to all geographic markets, providing customer and channel access, improving employee effectiveness, investing in sound infrastructure, then the Avaya Partner ACS system is right for you.

avaya partner acs, control unit, voice mail system, remote equipment cabinet Avaya Partner ACS 7.0 has many new features over the ACS 6.0. The New Avaya Partner Advanced Communication System 7.0 initially supports 5 Outside Lines, 9 Extensions, and provides connection of up to 2 Partner ACS 012E expansion modules, increasing the maximum station capacity to 48. The R7 also comes with flexible port paging, a faster processor than the 6.0, a dedicated administration port, 10/100 Ethernet port for future enhancements/features, enhanced PC administration software and investment protection. Other features include automatic phone line selection, automatic daylight savings time adjustment, phone line ringing options, last number redial, conference calling communications, do not disturb, loud speaker paging, toll call restriction, 100 programmable system speed dial numbers and internal call forwarding and call follow me.

Also, the new processor has dual line caller ID support which puts the caller's name and number on your telephone display as well as caller ID logging which will save the number and time of all incoming calls. There are 2 contact-closure connections to control door locks, security systems, and other devices by using contact-closure adjunct. 2 PC Card slots for backup/restore of system programming, voice messaging PC cards, ASA/DXD, and software upgrades and 2 power failure transfer ports.

Music on hold can easily be connected via the MOH port for digital music on hold system. The SMDR (Station Message Detail Recording) port is a direct output for call accounting applications. Direct connection of analog answering machines, fax machines, telephones, and modems to station ports is also an option. The ACS R7 is cross compatible with all Partner Voice Messaging PC Cards, Partner Mail VS, and Partner Messaging Release 6.0 and the new 7.0 voice mail systems. Support of 1600 DSL module, a module that contains up to 16 lines on one line jack. Compatible with Computer Telephony Integration via PassageWay TAPI (Telephony Application Program Interface) based solutions.

Key Features

  • Cell Phone Connect
    When you are not in the office, PARTNER® ACS can have calls ring simultaneous on your cell phone and then take a message if you don't answer
  • Remote Call Forwarding
    Have calls forwarded to an external number when you are out of the office, or after hours, so you never miss any calls
  • T1 Connections
    Get more phone lines for less by connecting your PARTNER® ACS to a T1 line
  • 5 Lines X 9 Stations
    Basic system can now handle 5 outside lines and 9 Extensions

Hardware Connections

avaya partner acs, control unit, voice mail system, remote equipment cabinet
    1. Ethernet Port
    Ethernet connection for future use

    2. Contact Closure
    Connection for optional contact closure adjunct to control door locks, security systems and other devices

    3. PCMCIA Slots
    2 PC card slots for quick and easy software upgrades, Partner Voice Messaging PC Cards and Remote Admin / Backup Restore PC Cards.

    4. SMDR Port
    Station Message Detail Recording port allows the use of call accounting systems

    5. Admin Port
    Serial Admin connection allows you to connect to the processor directly through your pc and program your system using Partner ACS R7 programming software

    6. Music-on-Hold Connection
    Music port to connect digital message on hold systems like the OHP-6000

    7. Outside Lines
    Connection for 5 outside lines. The 5 line if not used can be used for external paging

    8. Extension Ports
    Connections for 9 Extensions. System can be expanded with the addition of a 5 Slot Carrier and expansion modules

Key Benefits and Applications

  • User Features
    PARTNER® has an array of built-in features that businesses use: hold, forward, transfer, call park/pickup, bridging, screening, camp on, auto dial etc.
  • Caller-ID
    Caller name and number display are standard
  • Conferencing
    Conference up to 5 parties
  • Dual Purpose Station Ports
    Easily plug in tip/ring devices (phones, fax machines, answering machines, modems or PARTNER® telephones
  • Messaging
    PARTNER® Voice Messaging 2 Ports, 4-12 Mailboxes, 10-30 Minutes of Storage per mailbox. Basic features
  • PARTNER® Messaging
    2,4 or 6 ports, 200 mailboxes, 100 hours of storage. Over 100 features. Manage voicemail and e-mail in one mailbox
  • Wireless
    Connect up to 18 TRANSTALK® 9040 Digital wireless handsets, providing one-touch access to important features
  • Remote Call Forwarding
    Calls that come into the PARTNER® system can be forwarded to external numbers.
  • Cell Phone Connect / Outcalling
    Ring both your office phone and your cell phone, or other phone, simultaneously when a call comes in. Forward calls to an external number, like a cell phone.
  • T1
    PARTNER® supports fractional T1, up to 16 circuits. Running phone lines over T1 digital lines is more cost effective than individual lines
  • Reliability
    PARTNER® ACS is a tried and proven solution, relied on by more small businesses than any other solution in its class
  • Growth and Investment Protection
    PARTNER® ACS has a modular design and simple upgrades via PCMCIA cards. Stations, lines and capabilities can be added "as needed" PARTNER® phones can be used on the MERLIN MAGIX® Integrated System
  • PC Administration and Diagnostics
    Optional PC administration with Windows® -based PC Software
  • Backup and Restore
    System-wide Backup and Restore functionality, via standard PCMCIA card, without the need for an additional PC.
  • Value
    PARTNER ACS is truly the best value for your money for the robust package it delivers

  • PDF's:

    Frequently Asked Questions
    Partner ACS R6 Messaging Frequently Asked Questions

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